Do I have to use the paddle during cooking?

Yes to prevent food falling into the motor unit

Should there be a small gap between the cover and the body of the Actifry?

Yes - this is normal.  The lid and body should not be air tight.

What do I do if my product fails ?

Visit and complete the Contact Us form or call our Customer Service Helpline: 02 9748 7944

What temperature does the ActiFry cook at?

Around 170° C during cooking

What types of oil can I use in my ActiFry?

The ActiFry can be used with a variety of oils such as Olive Oil, Vegetable Oil, Sunflower Oil, Rape Seed Oil

The lid gets hot during use – is this normal?

Yes – this is perfectly normal

What are the best potatoes to use in the ActiFry ?

Make sure you use potatoes for frying or baking. Royal Blue or Ruby Lou potatoes generally give the best results. However, results can vary for all potatoes used depending on the Season and also how they are stored in supermarkets. If you do not achieve good results then try changing where you purchase them from.

What is the best way of cooking chips and to avoid soggy chips ?

Ensure that the chips are all cut to a similar size and that they are washed and dried very thoroughly before cooking. Also, see above for the best potatoes to use.

Can I purchase the recipe book?

These are not available to purchase but you can download the recipes from

How much oil is recommended for use in the ActiFry ??

For the models ActiFry 1kg and Actifry Plus 1.2kg, there is a spoon provided with a volume of 14ml. The ActiFry 2in1 is supplied with a spoon measuring 20 ml. The majority of recipes will use 1 spoonful of oil, however this may change according to the recipe. Some foods do not need one full spoonful of oil to be cooked in the ActiFry : frozen chips will already have oil on the exterior and fatty foods such as sausages may not need a full spoonful of oil as there may be a lot of fat already in the foods.

How much oil do I need to add for frozen chips ?